Last updated: August 2, 2026
This policy applies to paid mock interview packages booked through WorkBridge. Job listings on the Platform are free to browse and are not covered by this policy.
If an interviewer becomes unavailable or a technical issue on our end prevents your session from taking place, you will be offered a free reschedule or a full refund, at your preference.
Once a mock interview session has been conducted and feedback/a scorecard has been delivered, the booking is considered fulfilled and is not eligible for a refund.
If a coupon or discount was applied at checkout, any refund is issued for the amount actually paid, not the original list price.
Email support@workbridge.io with your order ID and the email used at checkout, or reach us via our Contact Us page. Please contact us as early as possible before your scheduled slot.
Approved refunds are issued to the original payment method via Cashfree Payments and typically reflect within 7–10 business days, depending on your bank or card network.
If you're unsure whether your booking qualifies for a refund, contact us before your scheduled session and we'll be happy to clarify.