SOLUTION MANAGER - Insurance PRESALES L4
Wipro
· ✓ Verified company
📍 Gurugram, IND-06, IND, 122016 · On-site · Full-time
About the role
Job Description Role Purpose The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&OP for the client. ͏ Do - Prepare a winning solution for the fulfill the requirements of the client - Requirement Understanding, Data Gathering & Solution Design - Engage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers' demands/requirements - Engage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the client - Lead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFP - Ensure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelines - Performs final electronic layout and formatting as well as production of hard copies as required - Follow up with sales team post submission of RFP response - Co-ordination and Support to Internal Teams - Coordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirements - Work with sales team proactively and provide support for 2nd and 3rd level customer meetings. - Prepare a list of questions and of information/material needed to create the proposal - Include standard or approved proposal language for legal sections according to company policy - Write the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructions - Work with internal marketing team and external vendors for the purpose of proposal creation - Support the marketing team and create specific client dockets, collaterals, mailers etc. - Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targeted ͏ - Effective Project Management - Effectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/document - Prepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and production - Uses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the document - Collaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solution - Ensure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc. - Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners. - Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule. - Update the sales team and other stakeholders on a regular basis on the progress of the proposal - Stakeholder Interaction & Management - Work with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc. - Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stages - Ensures communication among all parties throughout the proposal process - Identifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on track - Reach out to the below mentioned internal teams during proposal creation: ͏ Deliver No. Performance Parameter Measure 1. Process & Performance Zero non-conformance on timelines with respect to the client/ stakeholder requirements %Winning solutions created Support on pipeline generation 2. Client No. of RFP/Proposals/Solutions submitted %conversion rate from proposal to contract ͏