Associate

Wipro · ✓ Verified company
📍 Delhi, IND-07, IND, 110044 · On-site · Full-time

About the role

Long Description Job Summary - Order Management-Associate Shift Timing- 5:30 PM - 3:00 AM Job Openings- Gurugram/ Kolkata/Chennai Cab- One way facility for Kolkata/Chennai To get interview updates - MSFORM Link to be filled - https://l1nk.dev/oohj33l Experience 0-1 years with industry experience, preferably from Order management, or similar industry with Excellent Excel Skills.  Education • Only Graduates  Skills Required • Proven domain experience  • Communication skills. • Coordination & organizing skills  • Presentation skills • Ability to multitask & work under pressure • Technical proficiency in MS office products required (Excel, Word, Power Point etc.) • Analytical skills    Roles & responsibilities • Independently handle, assist the orders to determine problems and provide resolutions on any issues & service problems, coordinate escalations. • Motivating associates through effective management, career development and implementation of reporting mechanisms  • One on One Relationship management  • Analysis of reports including process dashboards  • Initiate appropriate action plans  • Aware of, and compliant to all Company policies and procedures which include Information Security Management Systems  • Ensure that all company information which includes customer information are kept confidential and secured  • Demonstrate good business decisions, pro-active problem solving and relationship building • Ability to go beyond the call of duty in times of business exigencies • Continuous Improvement within the team •Liaising with Operations and other support function