Director Business Program Management

Microsoft · ✓ Verified company
📍 India, Telangana, Hyderabad · On-site · Full-time

About the role

Coach the team by defining clear objectives and outcomes, enabling success across organizational boundaries, and helping the team adapt and learn. Care for your people by attracting and retaining great talent, understanding each person's capabilities and aspirations, and investing in their growth. Experience chairing committees or communities of practice is preferred. Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement. OR equivalent experience. 6+ years management (e.g., people, project, process, vendor, change) experience. These requirements include but are not limited to the following specialized security screenings: 10+ years of experience in program management, process management, or process improvement, including leading large, cross-divisional programs and teams from strategy formulation through implementation, with a demonstrated record of measurable success. Bachelor's degree in business, Operations, Finance or related field or equivalent combination of education, training, and experience. (Master's degree preferred). Requires considerable problem-solving skills and advanced knowledge of business program management and operational processes. Excellent management skills. Experience leading and managing global virtual teams and programs. Excellent communication and collaboration skills - flexibility, proactiveness, teamwork, and ability to effectively communicate with all levels and work in a fast-paced environment is a must. Bias for Action and Results - takes ownership and drives projects forward independently - a “go-getter” who can identify what needs to be done and rally others to execute. They will need to handle ambiguity and be solution-oriented, especially when coordinating across geographies and business groups. High capacity for multitasking, context switching, able to manage multiple, high-stakes projects simultaneously under deadline constraints. If-directed and self-confident with great initiative and sense of ownership. Ability to persuade, lead, and motivate others is a must. Support the Engineering Site Leader/ Chief of Staff in maintaining a rhythm of the business (RoB) that drives execution of core business priorities and encourages best practice sharing among development centers. Support and participate in strategic initiatives or cross-group projects contributing to the overall strategy. Create and implement accurate plans. Develop success metrics and communication approach for these initiatives and projects. Deliver on programs in support of strategic initiatives or cross-group projects contributing to the overall strategy for engaging communities and ecosystems in the region. Track and communicate progress against success metrics. Collaborate with relevant teams to deliver programming that shapes a positive, inclusive, and innovative culture at our engineering and research centers. Maintain relationships with peers outside the team to ensure cross-group solid collaboration. Partner with the Finance team and business managers at each of the engineering and research centers to support financial planning and budgeting. Participate in expense reporting, budget tracking, and reconciliation activities for the team as needed. Continuously look for ways to simplify and drive process improvements and efficiencies. Exercise sound judgment, tact, diplomacy, integrity, confidentiality, and professionalism in communicating information and working with all levels of employees. Coordinate multiple workstreams in dynamic, ambiguous environments, use data to inform decisions, and define measures of success. Process Design and Management: Demonstrated experience designing, automating, and reengineering global workflows, with a record of solving complex problems in demanding environments. Develop compelling executive-level presentations, including storyboards, and present confidently to CVP-level audiences. Apply creative thinking to navigate ambiguity, raise awareness, and increase engagement.