Senior Product Delivery Associate

JPMorgan Chase · ✓ Verified company
📍 Bengaluru, Karnataka, India · On-site · Full-time

About the role

As a Senior Product Delivery Associate(Scrum Master) on the Card Marketing Transformation team, you will help drive end-to-end product delivery by leading agile processes, coordinating cross-functional teams, managing execution risks, and enabling successful product launches.  You will be responsible for establishing delivery discipline, improving team operating rhythms, and ensuring initiatives are delivered in a stable, scalable, and transparent manner.   Job Responsibilities - Facilitate Agile ceremonies (sprint planning, backlog refinement, daily standups, sprint reviews, retrospectives, release planning). - Partner with Product Owners, Technology, and business stakeholders to translate strategic priorities into actionable delivery plans. - Manage and coordinate multiple concurrent workstreams, ensuring alignment on scope, priorities, dependencies, and timelines. - Maintain visibility into delivery progress through effective backlog management, sprint metrics, and reporting. - Identify, track, and proactively mitigate risks, issues, and blockers impacting delivery. - Support release readiness activities, including UAT, defect management, deployment planning, and post-launch stabilization. - Establish and continuously improve delivery processes, governance routines, and agile best practices. - Facilitate stakeholder communication and alignment through regular status reviews and leadership updates. - Use data and delivery metrics to identify trends, measure team health, and drive continuous improvement.   Required Qualifications, Capabilities, and Skills - 7+ years of experience in Program Management, Scrum Master, Product Delivery, or Agile Project Management roles. - Proven experience leading delivery across cross-functional business and technology teams. - Strong knowledge of Agile methodologies, Scrum principles, and software/product development lifecycles. - Experience managing multiple initiatives, including dependencies, risks, and stakeholder communications. - Demonstrated ability to facilitate effective team ceremonies and drive outcomes in complex environments. - Strong organizational skills with the ability to balance competing priorities and shifting deadlines. - Experience supporting release management, UAT coordination, defect tracking, and production deployments. - Exceptional communication and presentation skills, with the ability to tailor messaging for senior leadership and delivery teams. - Experience with Agile delivery and collaboration tools (e.g., Jira, Confluence, Azure DevOps, Microsoft Teams).