Specialist - F&A - I2C 4A

Genpact · ✓ Verified company
📍 1401-G-India: Stellar, STPI, Noida · Remote · Full-time

About the role

Specialist - F&A - I2C Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Roles and Responsibilities • Execute day-to-day billing activities for Media clients in accordance with client-defined processes and timelines in ERP (Microsoft Dynamics - 365) • Create, review, validate, and process customer invoices with a high degree of accuracy and timely dispatch of Invoices • Billing Portal setup and maintenance • Ensure timely billing of media campaigns across traditional, digital, and programmatic advertising platforms • Review contracts, rate cards, and supporting documentation to ensure accurate invoice generation • Perform billing adjustments, credit notes, re-bills, and invoice corrections as required • Investigate billing discrepancies and coordinate with internal and external stakeholders for resolution • Prepare reports detailing unbilled Revenue status • Ensure adherence to established turnaround times, productivity targets, and quality requirements • Support month-end and quarter-end billing activities to ensure timely financial closure • Develop expertise in Media Billing processes, including media campaigns, advertising schedules, and client invoicing requirements • Work on media platforms/ERP such as Microsoft Dynamics 365, and other client-specific applications • Ensure accurate setup and maintenance of billing-related master data • Support reconciliation activities between billing systems and financial records • Respond to client and internal queries related to invoices and billing transactions • Provide timely updates on pending issues, billing exceptions, and resolution status • Develop end-to-end process knowledge and act as a Subject Matter Expert (SME) for assigned billing processes • Support training and knowledge-sharing sessions for new team members • Assist in documenting process updates, work instructions, and standard operating procedures • Identify opportunities for process improvements and automation • Participate in process transitions, system upgrades, and stabilization activities • Ensure compliance with company policies, internal controls, and client requirements • Escalate process risks, exceptions, and control issues on a timely basis • Execute day-to-day cash application activities for Media clients in accordance with client-defined processes and timelines • Process and post customer receipts, wire transfers, ACH payments, lockbox receipts, and manual remittances accurately and within agreed turnaround times • Perform timely allocation of cash receipts against open invoices while maintaining high accuracy levels • Research and resolve unidentified, unapplied, and misapplied cash transactions • Review remittance advice and supporting documentation to ensure accurate cash posting • Process write-offs, short pays, credits, and adjustment entries as per approved policies • Perform FX revaluation and foreign exchange adjustment activities where applicable • Coordinate with Billing, Collections, and Client Finance teams to resolve payment/ credit discrepancies • Monitor and clear aged unapplied cash balances through timely investigation and resolution • Ensure adherence to productivity, quality, and compliance requirements • Perform daily cash reconciliation between bank statements, and ERP Microsoft Dynamics 365 • Perform month-end and quarter-end cash reconciliation activities • Support AR sub-ledger to GL reconciliation processes • Prepare and maintain reconciliation reports, aging reports, and cash application dashboards • Support period-end close activities to ensure timely and accurate financial reporting • Develop expertise in Media Receivables processes and client-specific cash application workflows • Ensure accurate maintenance of cash application and customer master data • Respond to internal and external queries related to cash application, unapplied cash, , and account reconciliations • Maintain effective working relationships with clients and internal business partners • Develop end-to-end process knowledge and act as a Subject Matter Expert (SME) for assigned Cash Application processes • Support training, onboarding, and knowledge-sharing sessions for team members • Identify opportunities for process improvements, automation, and enhanced controls • Participate in transitions, system migrations, and process stabilization initiatives • Support audit requests, control testing, and quality improvement programs • Escalate risks, exceptions, reconciliation issues, and control gaps in a timely manner • Execute end-to-end B2B Collections activities for Media clients in accordance with client-defined processes and timelines • Manage customer portfolios to ensure timely collection of outstanding receivables and achievement of collection targets • Conduct proactive collection calls and email follow-ups with customers to minimize delinquency and improve cash flow • Analyze customer accounts, aging reports, unapplied credits, and open disputes to identify collection opportunities and risks • Drive timely resolution of customer disputes by coordinating with Billing, Sales, Client Finance, Operations, and Customer Service teams • Maintain detailed documentation of collection efforts, dispute status, customer commitments, and action plans • Monitor aging buckets and develop recovery strategies for overdue accounts • Prepare and maintain cash forecast reports based on customer payment commitments, collection trends, and account analysis • Support weekly, monthly, and quarterly cash forecasting cycles and provide forecast accuracy updates to stakeholders • Generate and validate collections, dispute, DSO, aging, cash forecast, and KPIs reports • Provide analytical insights on collection performance, overdue trends, unapplied balances, bad debt exposure, and dispute drivers. • Collaborate with internal and external stakeholders to address customer concerns and strengthen customer relationships • Participate in governance calls and business reviews with internal leadership and client teams • Develop strong understanding of Media Receivables processes, customer funding flows, Sequential Liability concepts, and client-specific billing models • Work with ERP Microsoft Dynamics 365, and reporting tools to support collections and reporting activities • Identify process improvement opportunities and support automation, dashboarding, and digital transformation initiatives • Maintain process documentation, SOPs, desktop procedures, and knowledge repositories • Support transitions, process stabilization activities, system migrations, and knowledge transfer initiatives • Develop end-to-end process expertise and act as a Subject Matter Expert (SME) for assigned Collections, Dispute Management, and Reporting processes • Support training, onboarding, and mentoring of new team members. • Participate in audits, compliance reviews, control testing, and process governance activities • Escalate risks, customer issues, dispute bottlenecks, and collection concerns in a timely manner • Review contracts/SOW/MSA, Purchase Order and Client documents • Process and implement project adjustments and revisions promptly as requested by the agency • Maintain and update electronic job files, ensuring all documentation is accurate, complete, and easily accessible • Manage global client billing processes, including accurate management and pass-through of funds to the network as advised by the agency • Oversee the billing of network management fees, adhering to set periodic processes and collating necessary data to facilitate billing schedules • Generate internal billing documentation as required • Execute monthly revenue accruals, ensuring accurate recognition of income • Facilitate the cancellation of open Purchase Orders (POs) by reviewing reports from the Shared Service Centre (SSC) and collaborating with the agency to confirm the necessity of outstanding POs • Monitor outstanding timesheets, working closely with the SSC and employees to ensure all time entries are submitted promptly • Actively engage in chasing Aged Work-in-Progress (WIP) time and Out-of-Pocket (OOP) expenses to ensure timely collection and financial health • Perform the job matching month-end process, ensuring all project-related revenues and costs are correctly aligned • Review and validate the integrity of the job matching month-end process to identify and resolve discrepancies • Execute final job reconciliations to close out projects accurately at month-end • Prepare revaluation journals for foreign currency supplier invoices and coordinate with the group team for foreign exchange (FX) risk assessment • Prepare and process reclassification journals at month-end to ensure accounts are accurately represented • Maintain and update client rate cards within the AX system, utilizing information provided by the agency for each client • Reply to general information requests with the accurate information • Develop end-to-end process knowledge and act as a Subject Matter Expert (SME) for assigned Job Management processes Qualifications Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI) Required Skills Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Cash Application, Collections Management, Deductions Management Language English, English Language Proficiency - Upper Intermediate - B2 Additional Job Location - Job Type Regular Master Skill List - F&A - I2C Remote Type - Office Work Shift - Any (India) Why join Genpact? •    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter •    Make an impact – Help global enterprises solve business challenges that matter  •    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead •    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  •    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress    Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   Let’s build tomorrow together.    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.