Manager | GBS Strategy & Ops | Delhi | Finance Transformation

Deloitte · ✓ Verified company
📍 Delhi, India · On-site · Full-time

About the role

Manager | GBS Strategy & Ops | Delhi | Finance Transformation • Job requisition ID : 100493  • Location: Delhi • Entity: Deloitte Touche Tohmatsu India LLP  The team Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P Your work profile GBS Strategy & Operating Model Design - Support and co-lead GBS strategy and business case development - Develop detailed value cases covering cost, productivity, talent, and scalability - Support location assessments, workforce planning, and feasibility analysis Target Operating Model & Transition Delivery - Design key components of GBS Target Operating Models (governance, service scope, sourcing) - Lead transition workstreams across Finance, HR, Procurement, IT, Analytics, and Digital - Manage knowledge transfer, stabilization, and service performance tracking Digital & Analytics Enablement - Apply analytics, process mining, and automation concepts within GBS and Outsourcing programs - Work with digital and AI teams to embed technology into delivery models Stakeholder & Team Leadership - Manage client stakeholders at senior manager / director level - Lead and drive Steering Comittee and Governance meetings. - Lead project teams (5–15 members), ensuring quality, timelines, and outcomes - Coordinate with Deloitte teams across functions and geographies Practice Development - Contribute to RFPs, solutioning, and proposal development - Support IP creation, thought leadership, and capability building Note : This role involves extensive domestic and international travel.   Key skills required - 9–11 years of consulting or transformation experience - Bachelor’s degree from Tier 1 college/ Chartered Accountant; Masters/ MBA preferred - Strong experience in GBS/ shared services/ outsourcing strategy, design, and transition management - Exposure to large scale, multi-functional transformation programs - Experience managing teams and client workstreams - Ability to work effectively across functions, geographies, and internal teams - Proficient user of Microsoft suite (advanced Excel, PowerPoint and Word) - Experience in executing technology led transformation programs - Ability to develop point of views and support in thought leadership - Expertise in one or more shared services functions such as Finance, HR, Procurement, IT operations/ processes - Exposure to vendor management strategy and operations is a plus - Ability to act as a subject matter expert in relevant areas – solutions/ functions/ sectors - Possessed leadership qualities and the ability to mentor consultants and junior team members - Exposure to technologies such AWS, Azure, Data Analytics, Automation and Engineering tools is a plus