What you will do

The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail and excellent communication skills are required. Scheduling general service calls, preparing and invoicing service calls.

Responsible for the timely and accurate performance of the full range of tasks described below:

·      To handle internal or external helpdesk queries through calls or emails.

·      Ensure SLA’s & KPI are meet.

How you will do it?

·      Receive, investigate and register/ post incoming invoices with or without a purchase order PO/Non PO/ Freight

·      Ensure timely processing of the invoices and thus timely payments with productivity of 80-100 invoices per day

·      Invoice clarification including interaction with purchasers, requisitions and/ or vendors

·      Ensuring 100% accuracy for invoices processed

·      All invoices are approved as per company guidelines

·      Routing of invoices as per the authority matrix

·      Raising proper queries to business in case of any issues in invoices processing & resolving the issues

·      Initiate and process the electronic credit note scheme for vendors

·      Maintain and reconcile Accounts Payable and GR/ IR accounts

·      Perform other duties as requested by Manager

·      Recognize and communicate potential issues to responsible team leader in case of necessity

·      Contributes ideas and actions towards the continuous improvement of processes within area of influence

·      Understand and apply procure to pay processes, policies, procedures and internal control standards

What we look for

This is an entry-level position that requires the following experience:

3 to 5 year experience in PTP end to end process

B.com / BBA / MBA / M.Com

Fluent English (Verbal and written)

Self starter who is performance and quality oriented

Good communication skills (verbal and written)

Distinctive customer orientation and interact courteously with customers

Flexible work style and ability to work under pressure

Adaptable to learn new processes, concepts, and skills