What you will do

The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail and excellent communication skills are required. Scheduling general service calls, preparing and invoicing service calls.

Responsible for the timely and accurate performance of the full range of tasks described below:

·      To handle internal or external helpdesk queries through calls or emails.

·      Ensure SLA’s & KPI are meet.

How you will do it?

·      Ensure timely and accurate processing of payments to the vendors and employees

·      Ensure compliance to SOD and other compliance requirements

·      Support the team for specific transactions and solve operational escalations/ issues

·      Ensure thorough reviews / spot checks to ensure processing quality is maintained

·      Ensure that adequate and updated process documentation and desktop procedures exists and is used

·      Executing PPR on timely basis, ensuring approval before payments execution

·      Ensuring timely payments for Statutory, utlility payments

·      Recognize and communicate potential issues to management as appropriate

·      Understand and apply procure to pay processes, policies, procedures and internal control standards

·      Support operational performance reporting activities

·      Preparation of information/data for internal/ external auditors in the various audit of the financial records

·      Maintain organized filing Storage & Security of all transaction documents & suppliers contracts

·      Ensure compliance to statutory regulations, Tax requirements, Accounting Standards

·      Ensuring Duplicate check before payment run

·      Ensuring proper apporvals for Adoch payments, additional payment run

What we look for

This is an entry-level position that requires the following experience:

3 to 5 year experience in PTP end to end process

B.com / BBA / MBA / M.Com

Fluent English (Verbal and written)

Self starter who is performance and quality oriented

Good communication skills (verbal and written)

Distinctive customer orientation and interact courteously with customers

Flexible work style and ability to work under pressure

Adaptable to learn new processes, concepts, and skills