Role Purpose

Lead the Propel Automation Hub as both technical authority and client-facing partner. Translate the product blueprint into a context-fit deployment plan for each client, make crisp architectural trade-offs under time pressure, and stay accountable for delivery quality from kickoff through hyper-care.

Key Responsibilities

Own the end-to-end deployment architecture for each client engagement, balancing product fidelity with client-specific constraints.

Serve as the primary technical interface with client architects, CTOs, and integration leads.

Lead discovery workshops to scope customization effort and produce a defensible deployment plan within 1–2 weeks of engagement start.

Make build-vs-buy-vs-configure decisions for every customization request; escalate when work exceeds POD scope.

Mentor AH engineers; review designs, code, and integration patterns.

Feed learnings, recurring customization patterns, and product gaps back to product engineering to improve the core accelerator.

Co-own commercial outcomes with the engagement lead — utilization, margin, and CSAT.

Must-Have Skills & Experience

10+ years of hands-on engineering followed by solution architecture experience in consulting, systems integration, or product delivery.

Deployed enterprise products or platforms across at least three different client environments / cloud providers.

Strong fundamentals in system design, distributed systems, API design, identity & access (SSO/OAuth/SAML), and data integration patterns.

Hands-on credibility across at least two of: Java, Python, Node.js, .NET; comfort reading code in any modern language.

Demonstrated client-facing maturity — able to run architecture workshops, present to C-suite, and negotiate scope.

Track record of leading small, senior teams (3–6 people) under delivery pressure.

Nice-to-Have

Exposure to multiple cloud platforms (AWS, Azure, GCP) with at least one deep certification.

Prior experience in product organization or a Deloitte-style accelerator-led delivery model.

Familiarity with regulated industries (financial services, healthcare, public sector).

Published thought leadership, conference talks, or open-source contributions.

Success in This Role Looks Like

First deployment delivered within plan on time, scope, and margin.

Two or more reusable deployment patterns codified back into the product within the first six months.

Client architecture sponsors willing to act as references for future engagements.

POD engineers report high quality of mentorship and technical clarity.