Enabling Areas - IT - Assistant Manager - Business Analysis - Delhi

• Job requisition ID : 108225 

• Location: Delhi

• Entity: Deloitte Shared Services India LLP 

The team

The Enabling Areas – Information Technology team is responsible for building & maintaining different applications for Deloitte that focuses on providing employee experience.

Your work profile

We are looking for a Business Analyst who can partner with business and technology teams to drive digital transformation initiatives, process automation, and enterprise application enhancements. The ideal candidate should possess strong analytical skills, be capable of translating business problems into technology solutions, and have experience working across the complete project lifecycle—from requirement elicitation to successful implementation.

Engage with business stakeholders to understand business challenges, gather requirements, and define functional solutions.

Prepare and maintain Business Requirement Documents (BRDs), Functional Specifications, user stories, business rules, process flows (As-Is/To-Be), wireframes, and acceptance criteria.

Analyze existing business processes, identify automation opportunities, and recommend scalable technology solutions to improve operational efficiency.

Perform impact analysis, solution walkthroughs, requirement prioritization, and stakeholder sign-offs.

Collaborate with Product Owners, Architects, Developers, QA teams, and Business Users throughout the SDLC to ensure successful delivery.

Define and document integration requirements across enterprise applications, APIs, and workflow platforms.

Support UAT planning, defect triaging, production deployments, and post-implementation validation.

Drive AI-enabled business initiatives by identifying suitable use cases, documenting AI-specific business requirements, and ensuring adherence to AI governance and Responsible AI principles.

Key skills required

Experience: 4–6 Years

Business Analysis & Requirement Gathering

BRD / FRD / User Stories / Acceptance Criteria

Process Mapping (As-Is / To-Be)

Business Process Re-engineering & Process Automation

Stakeholder & Client Management

Functional Solution Design & Impact Analysis

API & Enterprise System Integration

Agile / Scrum / Waterfall Methodologies

Functional Testing & UAT

Jira / Azure DevOps / ServiceNow

Microsoft Excel, Word & PowerPoint

Exposure to AI / Generative AI solutions and business process transformation

AI Use Case Identification, Prompt Engineering & AI-assisted Requirement Analysis

AI Governance / Responsible AI concepts

Workflow Automation (RPA / Power Automate or similar platforms)

Basic SQL and Data Analysis

Visio / Draw.io / BPMN for process modelling