We are looking for experienced professionals with strong expertise in Informatica PowerCenter (PC) and Informatica Intelligent Cloud Services (IICS), primarily focused on production support and maintenance of enterprise data integration systems.

The ideal candidate should have extensive experience in managing critical production environments, handling incidents, performing root cause analysis, and ensuring high availability and reliability of ETL workflows and data pipelines.

Strong hands-on experience in Informatica PowerCenter (PC)

Strong experience in Informatica Intelligent Cloud Services (IICS)

Extensive experience in production support / ETL support environments

Strong knowledge of workflow monitoring, session management, and job troubleshooting

Expertise in handling production incidents, batch failures, and performance issues

Strong SQL skills for data validation, analysis, and reconciliation

Experience with Unix/Linux commands for troubleshooting and job support

Knowledge of job scheduling tools and batch processing systems

Hands-on experience in incident management tools (ServiceNow, Remedy, JIRA, etc.)

Understanding of SLA, KPI tracking, and escalation management

Experience in release/deployment support and environment management

Strong analytical and troubleshooting skills

Experience with cloud-based data integration environments

Exposure to data warehousing concepts and ETL architecture

Familiarity with databases such as Oracle, SQL Server, DB2, Snowflake, etc.

Experience in support automation and monitoring tools

Knowledge of audit compliance and reporting in support environments

Ability to mentor junior team members

Desired Candidate Profile

5 to 9 years of relevant IT experience

Strong experience in Informatica PC + IICS production support

Proven experience in handling critical incidents, SLA-driven environments, and L2/L3 support

Strong SQL and troubleshooting expertise

Experience working in 24/7 support environments (if required)

Good stakeholder communication and coordination skills

Educational Qualification

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline

Work Location

Hyderabad (HYD)