T&T_Customer M&C - Senior Consultant | Workfront | Bengaluru

• Job requisition ID : 106316 

• Location: Bengaluru

• Entity: Deloitte Touche Tohmatsu India LLP 

The team

        Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

         Your work profile

         Key skills required: 

This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to enhance the client experience, increasing satisfaction and retention.

ROLE & RESPONSIBILITIES:

Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey

Lead technical discussions with customers throughout project delivery

Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer

 Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software

 Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions

Provide post-deployment technical support for issues related to customer integrations

To assess integration needs/requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.

Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach.

REQUIRED EXPERIENCE

Bachelor’s degree 8+ years overall experience in Software development

5+ years of experience in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)

Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired

Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS

 Familiarity with relational databases / SQL

Experience with Data migration from previous client tools & systems

Strong technical, analytical, and troubleshooting skills

Proactive, flexible, hands-on, results-oriented practitioner with a deep business process, consultative focus

Ability to prioritize competing tasks in a fast-paced, dynamic environment

Strong communication skills

Experience implementing solutions in a SaaS-based environment

Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)

Experience working with 3rd party software integrations

       Location and way of working:

Base location: Bengaluru

Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS

This profile involves occasional travelling to client locations.

Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.