Senior Consultant | BA - General Banking | Bengaluru | Customer Strategy & Design

• Job requisition ID : 110045 

• Location: Bengaluru

• Entity: Deloitte Touche Tohmatsu India LLP 

 The team

        Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

         Your work profile

         As a Manager in our Customer Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

         Key skills required: 

Business Analysis

Engage with business stakeholders to understand requirements, pain points, and future state processes.

Document Business Requirements (BRD), Functional Specifications (FSD), User Stories, and acceptance criteria.

Conduct gap analysis, impact analysis, and feasibility assessments for new banking initiatives.

Work closely with technical teams to translate business needs into functional solutions.

Design and review process flows, data flows, and banking operational workflows.

Support system configuration, parameterization, and business rule definition.

Own and manage the end‑to‑end project lifecycle, from initiation to deployment.

Create and maintain project plans, work breakdown structures, timelines, and risk logs.

Coordinate with internal teams (IT, Operations, Compliance, QA) and external vendors.

Track project progress, issue resolution, and change management.

Prepare and publish weekly status reports, dashboards, and stakeholder updates.

Ensure project delivery aligns with organizational policies and regulatory expectations.

UAT Support

Develop test scenarios and validate business requirements during SIT/UAT.

Support users in UAT execution, manage defect triage, and ensure timely closure.

Validate system behavior, reports, interfaces, and financial reconciliations.

Stakeholder Engagement

Facilitate workshops, requirement discussions, sprint planning, and review sessions.

Act as the primary liaison between business teams and IT/technology teams.

Manage stakeholder expectations and ensure alignment throughout the project lifecycle

Level of Experience required:

8-12 years

       Location and way of working:

Base location: Bengaluru

Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS

This profile involves occasional travelling to client locations.

Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.