Enabling Areas - IT - Assistant Manager - ISO 42001 implementation - Delhi

• Job requisition ID : 101496 

• Location: Delhi

• Entity: Deloitte Shared Services India LLP 

The team

The Enabling Areas – Information Technology team is responsible for building & maintaining different applications for Deloitte South Asia that focuses on providing employee experience.

Your work profile

As a Process Quality Assurance AM, you will play a vital role in ensuring the consistent quality and efficiency of our processes compliant with ISO 42001-2023.

Your primary responsibility will be Implementation of ISO 42001 framework across projects and functions and ensure compliance with AI risk, ethics, and governance requirements

 Implementation of ISO 42001 framework across projects and functions.

 Define, document, and institutionalize AI governance policies, processes, and controls

 Collaborate with cross-functional teams to ensure compliance with AI risk, ethics, and governance requirements

 Conduct thorough and systematic internal audits of various processes to ensure adherence to established quality standards and compliance with requirements.

 Provide training and support to team members to ensure consistent understanding and application of quality

 standards. Conduct awareness sessions and trainings on ISO 42001 and quality practices

 Lead root cause analysis efforts to address process deviations, recommend corrective actions, and track the effectiveness of solutions.

 Participate in continuous improvement initiatives, driving the enhancement of processes to achieve higher levels of efficiency and quality.

 Stay informed about industry trends, regulatory changes, and best practices related to process quality assurance.

 Knowledge of standards like CMMI, ISO 27001, SOC and Statistical analysis will be an added advantage.

Skills required 

Experience ‐ 4‐6 years in Quality Assurance (IT industry)

Desired qualifications 

Any Graduate with relevant experience. BTech and BE degree will be an added advantage

Proven track record of 4‐8 years in process quality assurance or a related role in IT industry.

Strong understanding of quality assurance methodologies, process improvement frameworks, and best practices.

Proficiency in using quality management tools and software.

Excellent analytical and problem‐solving skills, with the ability to translate data into actionable insights.

Effective communication and interpersonal skills, with the ability to collaborate with cross‐functional teams.

Detail‐oriented mindset and a commitment to maintaining high standards of quality.

Ability to adapt to a fast‐paced, evolving environment and manage multiple tasks simultaneously.

Location and way of working 

Base location: Delhi, Mumbai 

This profile does not involve extensive travel for work. 

Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.