Manager | GBS Strategy & Ops | Delhi | Finance Transformation

• Job requisition ID : 100493 

• Location: Delhi

• Entity: Deloitte Touche Tohmatsu India LLP 

The team

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Your work profile

GBS Strategy & Operating Model Design

Support and co-lead GBS strategy and business case development

Develop detailed value cases covering cost, productivity, talent, and scalability

Support location assessments, workforce planning, and feasibility analysis

Target Operating Model & Transition Delivery

Design key components of GBS Target Operating Models (governance, service scope, sourcing)

Lead transition workstreams across Finance, HR, Procurement, IT, Analytics, and Digital

Manage knowledge transfer, stabilization, and service performance tracking

Digital & Analytics Enablement

Apply analytics, process mining, and automation concepts within GBS and Outsourcing programs

Work with digital and AI teams to embed technology into delivery models

Stakeholder & Team Leadership

Manage client stakeholders at senior manager / director level

Lead and drive Steering Comittee and Governance meetings.

Lead project teams (5–15 members), ensuring quality, timelines, and outcomes

Coordinate with Deloitte teams across functions and geographies

Practice Development

Contribute to RFPs, solutioning, and proposal development

Support IP creation, thought leadership, and capability building

Note : This role involves extensive domestic and international travel.

Key skills required

9–11 years of consulting or transformation experience

Bachelor’s degree from Tier 1 college/ Chartered Accountant; Masters/ MBA preferred

Strong experience in GBS/ shared services/ outsourcing strategy, design, and transition management

Exposure to large scale, multi-functional transformation programs

Experience managing teams and client workstreams

Ability to work effectively across functions, geographies, and internal teams

Proficient user of Microsoft suite (advanced Excel, PowerPoint and Word)

Experience in executing technology led transformation programs

Ability to develop point of views and support in thought leadership

Expertise in one or more shared services functions such as Finance, HR, Procurement, IT operations/ processes

Exposure to vendor management strategy and operations is a plus

Ability to act as a subject matter expert in relevant areas – solutions/ functions/ sectors

Possessed leadership qualities and the ability to mentor consultants and junior team members

Exposure to technologies such AWS, Azure, Data Analytics, Automation and Engineering tools is a plus