• Design, develop, and maintain secure file transfer solutions using Axway Secure Transport.

• Configure and support file transfer protocols including SFTP, FTPS, HTTPS, AS2, and SSH.

• Develop automation scripts using Shell, Python, or PowerShell to streamline onboarding and operational activities.

• Configure partner connectivity, file routing, scheduling, encryption/decryption, and secure data exchange workflows.

• Install, upgrade, patch, and maintain Axway Secure Transport environments across development, test, and production systems.

• Troubleshoot transfer failures, SSL/TLS issues, certificate problems, firewall connectivity issues, and performance bottlenecks.

• Manage user accounts, permissions, access control, and security configurations.

• Collaborate with infrastructure, network, security, and application teams for end-to-end solution delivery.

• Design and review architecture diagrams, connectivity models, and firewall requirements for MFT implementations.

• Perform root cause analysis (RCA) for production incidents and provide resolution within SLA timelines.

• Support high availability, disaster recovery, and platform monitoring activities.

• Maintain technical documentation, operational procedures, and knowledge transfer materials.

• Solution Design Review: Review and approve technical designs for new file transfer workflows, partner onboarding.

• SME Consulting: Act as the Subject Matter Expert (SME) for all Axway products, providing guidance to delivery teams, operations staff, and project managers.

• Automation Strategy: Champion and drive the implementation of DevOps principles and Infrastructure-as-Code (e.g., Terraform, Ansible) to automate platform provisioning, configuration, and flow deployment.

• Troubleshooting: Serve as the final escalation point for complex, persistent performance and stability issues that cannot be resolved by L2/L3 support teams.