At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

ACCOUNTS RECEIVABLE JOB DESCRIPTION – TEAM LEAD

About this document 

Objective of the document

The objective of this document is to explain the primary role of Team Lead/ Assistant Manager (accounts receivable) and the overall job objectives and specific duties to be performed by the associate. This document also contains the specifications on education, skills and experience required for the employee to perform the duties.  

This document is useful for talent/resource management group to short list the candidates for interview based on their skills. This document is also useful for Customer Leader, Delivery Manager, and Transition Manager to identify and select the resources for both Knowledge Transfer and Offshore delivery. 

Role: Team Lead 

Academic Qualification: Bachelor of Commerce /MBA 

Preferred Experience and Competencies required: 4-10 years of experience in accounts receivable processes

Team leading experience of at least 1-3 years. 

Preference will be given to candidates with accounts receivable experience. 

Preference will be given to candidates with transition and experience in ERPs like such as SAP, Oracle, and PeopleSoft etc. 

Microsoft Office suite Proficiency  

Passion for ensuring a great customer experience. 

Prior end-to-end account receivable Transition experience 

Strong interpersonal skills — including written and oral communication skills in English 

Good presentation skills 

Intended Audience 

Client 

Engagement lead 

Delivery lead 

Transition lead 

Human Resource lead

Job Description 

Responsibilities

Name of the Position – Team Lead Level – Assistant Manager/Senior 

The accounts receivable  team  lead  is  responsible  for  monitoring/leading  the  Team  to  support  accounts receivable task for the client. 

As an accounts receivable team lead, your responsibilities include but are not limited to:

Ownership for the monthly AR close process, including reconciliation of the AR sub-ledger to the General Ledger

In-depth understanding of the Order to Cash value stream with relevant experience in management of end-to-end Accounts Receivables process  

Managing the monthly reconciliation of other AR-related accounts (such as unapplied cash, unclaimed credits, clearing, accrual, bad debt, chargebacks, withholding and sales tax).

Investigating and ensuring that all the cash and check issues are resolved, and all the over-short difference is cleared/validated in the system. 

Ensuring that there is controllership in the process.

Conducting weekly/monthly governance call with respective Process owners to identify and resolve any issues which need immediate attention.

Publishing monthly O2C dashboard to ensure the adherence of SLA/KPIs around O2C process. 

Hiring, training, and managing the AR team. Developing and maintaining a productive team environment and building strong competencies in the team.  

Knowing the functioning of other departments and how AR functions need to interface with these departments

Experience in creating a high performance-driven culture, employee engagement and customer centricity 

Demonstrating the ability to meet deadlines while managing multiple projects.

Documenting procedures and ensuring adherence to them 

Communicating using clear, concise, and effective written and verbal formats

Managing staff/resources of the team; setting priorities and planning workload to meet deadlines and achieve the objectives of the department. 

Applying learning and experience to identify and initiate Best Practice strategies and process improvements for the team

Ensuring new employees under your supervision receive adequate instruction and support to successfully complete the new employee orientation program within the specified time frame 

Ensuring employees under your supervision receive appropriate training and have the necessary competencies to perform the functions required in their role through the development and application of annual training plans applicable to their current/new role. 

Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems 

Required Competencies and Level

Must Have: 

Finance/Accounting degree or relevant experience  

Preference will be given to candidates with accounts receivable experience. 

Preference will be given to candidates with transition and experience in ERPs like such as SAP, Oracle, and PeopleSoft etc. 

IT skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint 

Name of Competencies  

Level - Required

Analytical skills and attention to detail- The account receivable specialists should have the skill to look at complex numbers and try to find disparities and cost-saving areas.

Communication Skills - The account receivable specialist will need good listening and communication skills when working with clients, listening to issues, and acting in the right/ accepted manner will be most important.

Organizational Skills – Working gets hectic during peak times as per nature of work. Knowing about every document and client will be of great help.  

Computer Skills - Much of the job will be completed on computers and will involve completing spreadsheets and other documents /reports. Good computer skills will be necessary.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.