T&T| Customer| S&S | Associate Director | Salesforce | Mumbai

• Job requisition ID : 103494 

• Location: Mumbai

• Entity: Deloitte Touche Tohmatsu India LLP 

The team

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Your work profile

The primary role of an AD is to make immediate, direct contributions to enhancing our clients’ competitive position and performance in ways that are distinctive, innovative, and sustainable.

Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards

Should have good understanding of Salesforce features like lightning (LWC/AURA/LDS), integration, design frameworks, DevOps – CI / CD processes, Release management

Design, develop and deliver Salesforce solutions using Salesforce configuration and customization

Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership

Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function

Key skills required: 

Prior experience in Salesforce mandatorily with strong Tech Lead & Tech Architectural skills.

Team Management and Technical Leadership to ensure delivery ownership

Extensive experience in solution design, client management, client demo, conducting design & development workshops

Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology

Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.

Knowledge on Heroku & Integrations will be a plus.

Ability to understand requirements and prepare effort estimates and overall system design.

Should have managed clients and lead a multi member team on the last few projects.

Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.

Aware of implementation best practices on Force.com platform and Salesforce.

Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.

Handling a team and also responsible for client deliverables.

Desired Qualifications: 

13 to 16 years of relevant experience in management or consulting oriented environment.

Salesforce Technical Architect and Program Leadership skills with Banking Sector Experience

Proven experience in delivering Salesforce CRM for a large size bank (India based or Globally)

Should understand the Integration approach to integrate SaaS with On-Premise legacy systems via AWS layer

At least 10+ end to end SFDC implementation experience in India or globally specialized in Banking Sector

Graduate degree (Science or Engineering) from premier institutes

Location and way of working: 

Base location: Mumbai

Work from Client Office as needed