EA - Information Technology - AM/DM - Icertis CLM (Contract Lifecycle Management) - Mumbai - Thane

• Job requisition ID : 104097 

• Location: Mumbai - I-Think

• Entity: Deloitte Shared Services India LLP 

The team

The Enabling Areas – Information Technology team is responsible for building & maintaining different applications for Deloitte that focuses on providing employee experience.

Your work profile

We are looking for highly skilled technical professional to join our team as an Assistant Manager / Deputy Manager with expertise in Icertis CLM (Contract Lifecycle Management) to develop, design, and manage Contract Lifecycle Management (CLM) solutions. The ideal candidate should have hands-on experience in end-to-end CLM implementations, strong understanding of contract processes.

Key Responsibilities

Configure and customize modules including workflows, templates, approvals, contract authoring, clause libraries, and obligation management.

Implement and optimize Icertis AI capabilities including:

Contract data extraction and classification

AI-driven clause recommendations

Risk identification and clause deviation analysis

Intelligent search and contract insights

Work on contract migration, data extraction, and AI model training/validation.

Perform system integration with enterprise applications (e.g., Datalake, ERP, CRM, SAP Ariba).

Conduct testing (UAT, QA) and support deployment activities.

Create and maintain documentation, user guides, and training materials.

Key skills required

Required Skills & Qualifications

5 years and above hands-on experience in Icertis CLM (ICM) tool configuration and customization.

Hands-on expertise in configuration (templates, workflows, clause library, playbooks).

Experience in AI-driven contract migration and data extraction.

Knowledge of API integrations (REST/SOAP) and enterprise system connectivity.

Working knowledge of SQL, XML, JSON.

Familiarity with cloud platforms (Azure preferred).

Strong analytical, problem-solving mindset

Preferred Qualifications

Icertis Certification (ICM) is a plus.

Knowledge of legal and compliance frameworks.

Exposure to AI/ML-based contract analytics tools.

Exposure to tools like SAP Ariba, SAP integrations.