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Unit Manager - Process Quality
Mphasis
· Pune
Full Time Posted October 31, 2025 via Mphasis
Team Leader, Quality – Originations
Position Overview:
The candidate will lead responsible for developing, implementing, and maintaining quality management systems, policies, and procedures to ensure compliance with quality standards and regulatory requirements, Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.
Essential Job Functions:
Establish and maintain a robust quality management system, such as processes, procedures, and documentation, to ensure effective quality control
Set quality objectives and targets aligned with organizational goals and objectives, track progress and performance against established benchmarks
Review and analyze quality performance data, identifying trends, patterns, and areas for improvement and making data-driven decisions to enhance quality
Lead Improvement initiatives on the process with benefits
To ensure process compliance and front end all audits
Requirements:
Proficient in US Mortgage Originations
Minimum 2 years of mortgage origination experience with emphasis in loan processing & Initial Underwriting for US Mortgage with Supervisory responsibilities within the past year
Certification in Six Sigma is preferred
Good knowledge of advanced excel, ability to analyze data and present complex information in simplified views
Current working knowledge of FNMA/FHLMC guidelines
Strong verbal, written communication and presentation skills; including influencing, group facilitation and persuading others
Organizational and time-management skills; ability to manage multiple tasks, projects, and priorities
Must be able to build relationships and understand the client's needs
Ability to work as an individual or on a team – self-motivated, solution-oriented with ability to work independently under minimal supervision
Ability to multitask effectively and work well under pressure
Advanced skills in analytical and problem solving with attention to detail
Project management and negotiation skills
Data-driven with ability to make well-founded judgments