Job Title: User Experience Design Senior AssociateDesignation: Delivery Module Lead

Location: customer location, Hyderabad_Phoenix

Job Summary: As a User Experience Design Senior Associate in CCB Operations, you will lead the charge in crafting user-centric designs for our digital products within the financial sector. Your focus will be on inclusivity and accessibility, ensuring that our offerings cater to a diverse range of users. You will play a pivotal role in shaping the user experience by leveraging your advanced knowledge of experience design principles and collaborating with cross-functional teams to create innovative solutions that align user needs with business goals.

Responsibilities:

Design and develop elegant solutions to specific interaction problems, ensuring consistency across multiple products and platforms while adhering to industry best practices.

Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction.

Conduct data-driven analyses to inform design decisions, transforming raw information into valuable insights for effective decision-making.

Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines, ensuring our products and services cater to a diverse range of users.

Operate with an iterative design mindset, incorporating user feedback and insights to continuously improve the overall user experience of our offerings.

Assist in analyzing market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking.

Mandatory Skills:

Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite).

Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.

Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making.

Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences.

Preferred Skills:

Strong understanding of the financial services industry and   IT systems.

Ability to navigate complex problems and drive strategic thinking.

Experience working in a dynamic environment with a focus on continuous improvement.

Qualifications:

Advanced knowledge of experience design principles.

Strong collaboration skills to work effectively with cross-functional teams.

Ability to operate with an iterative design mindset.

About Mphasis:

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.

Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to accomodationrequest@mphasis.com and let us know your contact information and the nature of your request.